BY USING THIS WEBSITE, YOU AGREE TO THESE TERMS AND CONDITIONS. If you do not agree, please discontinue use of the site. These terms govern your use of jfjerstaddpm.com and any interactions with John Fjerstad, DPM through this website.

1. No Patient Relationship / No Medical Advice

The information provided on this website is for general informational and educational purposes only and does not constitute medical advice, diagnosis, or treatment. It is not a substitute for professional medical evaluation by a qualified healthcare provider.

Use of this website, including submission of a contact form inquiry, does not create a physician-patient relationship between you and John Fjerstad, DPM. A patient relationship is established only upon your first in-person clinical encounter and the physician's acceptance of you as a patient.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read on this website. If you think you may have a medical emergency, call 911 immediately.

2. No Guarantee of Appointment or Treatment

Submitting a contact form or calling the office does not guarantee an appointment, the availability of a particular service, or that John Fjerstad, DPM will accept you as a patient. Appointments are scheduled at the practice's discretion and subject to availability at both the McKinleyville and Crescent City locations.

3. Accuracy of Information

We make reasonable efforts to provide accurate and up-to-date information. However, we make no representations or warranties as to the accuracy, completeness, or suitability of any information for any particular purpose. Medical information changes frequently; always confirm treatment guidelines and practice policies directly with the office.

Information about office hours, accepted insurance plans, available services, and staff is subject to change without notice. Call the office to verify current information before making decisions based on website content.

4. Permitted Use of Website

You agree to use this website only for lawful purposes consistent with all applicable federal, state, and local laws. You agree not to:

  • Use this site in any way that violates applicable laws or regulations
  • Transmit any unsolicited or unauthorized advertising or promotional material
  • Transmit any data containing malicious software, viruses, or harmful code
  • Attempt to gain unauthorized access to any part of this website or its servers
  • Reproduce, duplicate, copy, or resell any part of this website without written permission
  • Submit false or misleading information through contact forms or communications

5. Electronic Communications and Contact Forms

When you submit a contact form, you consent to receiving a response by phone, email, or other appropriate means. Standard message and data rates may apply to phone communications.

Do not use this website to communicate urgent medical needs or emergencies. Contact forms are not monitored continuously and are not appropriate for time-sensitive clinical matters. Call 911 for emergencies. Call the office directly for urgent concerns during business hours.

Email and contact form submissions are not a secure means of transmitting protected health information. Do not include sensitive medical details in web contact forms. See our Privacy Policy & Notice of Privacy Practices for more information.

6. Insurance and Financial Responsibility

References to insurance plans or payment options on this website are for general informational purposes only. Accepted insurance plans, coverage terms, copayment obligations, and financial policies are subject to change. Patients are responsible for verifying their own insurance coverage and for all charges incurred for services rendered, including any amounts not covered by insurance.

Nothing on this website constitutes a guarantee that any service will be covered by your insurance plan.

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and page design — is the property of John Fjerstad, DPM or its content providers and is protected by applicable U.S. and international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.

8. Third-Party Links

This website may contain links to third-party websites for informational purposes. These links do not constitute an endorsement of those websites or their content. We are not responsible for the content, privacy practices, or accuracy of any third-party websites. Accessing third-party links is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, John Fjerstad, DPM, its staff, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of or in any way connected with your use of this website or reliance on information contained herein, even if advised of the possibility of such damages.

This limitation applies to all claims, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages; in such jurisdictions, liability is limited to the fullest extent permitted by law.

10. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or uninterrupted access. We do not warrant that the site will be error-free, secure, or free of viruses or other harmful components.

11. HIPAA Compliance

John Fjerstad, DPM is a HIPAA-covered entity and is committed to the privacy and security of all patient health information. The handling of protected health information is governed by our Notice of Privacy Practices, HIPAA (45 C.F.R. Parts 160 and 164), the HITECH Act, and the California Confidentiality of Medical Information Act (CMIA). These terms and conditions do not alter your rights or our obligations under applicable health privacy laws.

12. Accessibility

We are committed to making this website accessible to individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable California accessibility requirements. If you experience difficulty accessing any portion of this website, please contact our office so we may assist you or provide information in an alternative format.

13. Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Humboldt County, California.

Before initiating formal legal proceedings, you agree to contact the practice in writing to attempt informal resolution. This provision does not affect your rights under HIPAA, California health privacy laws, or any other applicable statute.

14. Changes to These Terms

We reserve the right to modify these terms at any time. Changes are effective immediately upon posting. Your continued use of the website following the posting of changes constitutes your acceptance of those changes.

15. Contact Information

  • John Fjerstad, DPM — 1967 Central Avenue, McKinleyville, CA 95519 — (707) 840-0226 — info@jfjerstad.com
  • John Fjerstad, DPM — 1080 Mason Mall #3, Crescent City, CA 95531 — (707) 464-3245 — info@jfjerstad.com